Last updated: 2026-11-13
This policy explains how WebsiteChatbot ("we", "us") collects and uses information when you visit websitechatbot.com or use our services.
Information we collect
- Information you give us: such as your email address, name, website URL and messages when you create an account, contact us or use our services.
- Usage information: technical data such as pages visited, referring page, browser and device type, IP address and approximate location (derived from IP), collected to respond to enquiries, operate and secure the site.
- Chatbot data (customers): content you upload to train your chatbot and conversations between your chatbot and your website visitors.
How we use information
- To provide, operate and improve our services
- To contact you about your account and support requests
- To keep our services secure and prevent abuse
We do not sell personal information. We do not use your content or your visitors' conversations to train public AI models.
Service providers
We use trusted providers to run our services, including hosting and content delivery (Cloudflare), AI model providers to generate chatbot answers, and payment processors. They process data only on our instructions.
Data retention
We keep information for as long as needed to provide our services or as required by law. You can ask us to delete your information at any time.
Your rights
Depending on where you live, you may have rights to access, correct, delete or export your personal data, or object to its processing. Email [email protected] to make a request.
Changes
We may update this policy and will change the date above when we do.